Frequently Asked Questions
What is Shaoye?
Shaoye is a community-driven beverage brand from Johor Bahru. Since 2012, we’ve been crafting our signature soymilk, ice jelly drinks, and wellness beverages with care, turning every sip into a small, meaningful moment.
Where can I get ShaoYe drinks?
ShaoYe drinks are available at selected retailers, schools, and petrol stations. Locations may vary, so feel free to reach out or check our latest updates.
Do you deliver outside Johor?
We currently deliver within Johor, Kuala Lumpur and to Singapore.
Do you sell in bulk / wholesale?
Yes! We offer wholesale and bulk orders for events, offices, cafés, and retailers. Just reach out to us and we’ll be happy to help.
Are ShaoYe drinks Halal?
Yes, all our drinks are Halal certified, so you can enjoy them worry-free.
How long do the drinks last and how should I store them?
Keep all drinks refrigerated at 3–4°C. Shelf life varies by type:
Soymilk: up to 1 month
Aiyu ice jelly & herbal teas: up to 2 months
Fruit aiyu ice jelly: up to 3 months
For the best taste, enjoy them fresh whenever possible.
What if my drink arrives damaged or spoiled?
Don’t worry!
If your order arrives damaged or spoiled, contact us and we’ll make it right with a replacement or refund.